Sometimes, it can be taken for granted that people are able to manage, cope, or deal with, the variety of challenges and problems that everyday life can throw their way. But how do people know how to use such skills if they have never been taught them? Or, how can we improve such skills when they are already present? Arguably, it is by increasing the individual's ability to manage the variety of difficult and sometimes complex situations in day-to-day life that supports the personal choice of not resorting to problematic or even offending behaviour. This workbook offers creative solutions for practitioners who work with clients identified