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**Harvard Business Review** is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. **Karen Dillon** is a coauthor of the _New York Times_ bestseller, _How Will You Measure Your Life?_ (with Clayton M. Christensen and James Allworth). She is the former editor of _Harvard Business Review_ and is now a contributing editor. Follow her on Twitter: @DillonHBR. **Amy Gallo** is the author of the _HBR Guide to Dealing with Conflict_ , a how-to guidebook about handling conflict professionally and productively. She is a contributing editor at _Harvard Business Review_. She writes and speaks about a range of topics with a focus on managing conflict, managing yourself, leading people, and building your career. Author social media/website info: HBR: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview Dillon: @DillonHBR Gallo: @amyegallo