case studies from Reuters, British Airways, St. Bartholomew's Hospital, Sony, and HMSO. Relevant industry standards are discussed including ISO 9660 for CD-ROM file storage, CCITT Group4 data compression, the Standard Generalised Markup Language and Office Document Architecture, and the Postscript language. Readers will benefit from the way Susan Jones has brought together this information, in a logical sequence, to highlight the connections between related topics. This book will be of interest to second and third year undergraduates and MSc students in computer science, to B/TEC HTD final year computing and information science students either specialising in IT or taking an IT option, and to students taking courses in IT and in business computing systems.