- Organizational Dialogue Press
- 2022
- Taschenbuch
- 278 Seiten
- ISBN 9781734961942
Organizations face a dilemma. On the one hand, they have to ensure the effectiveness of their official policy, but on the other hand, they count on their members to frequently deviate from the rules and ignore instructions for the sake of the organization. This is because formal rules are often too rigid to fit every situation, so organizations must be willing to tolerate deviance- as long as it does not fundamentally call the existence of the formal order into question. In organizational research, rule deviance that is functional for an organization is known as useful illegality. The concept pertains not only to behavior that breaches state
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