The 2002 IFIP Workshop on Internet Technologies, Applications, and Societal Impact (WITASI 2002), held in Wroclaw, Poland, October 10-11, 2002, presents different research aspects of the Internet, both technical and societal. The workshop aims at getting together scientists and practitioners from different research areas to work together on Internet development and reflect on Internet consequences to the economy and society. The papers presented in these proceedings describe state-of-the-art research in such areas of Internet applications as languages, mobility, multimedia, quality of service, voice over IP, and wireless access. A total of 40 papers were submitted to WITASI 2002 out of which 18 papers were selected for