In this excellent, short and instructive book - maybe one of Jesper Juul's best - he explains how to handle yourself as an adult in conflict with children. The many ideas, concepts and practical suggestions apply whether you are a parent or a professional working in the educational system. The title summarizes the essence of true dialogue and through plenty of everyday examples this book provides adults with alternatives to shouting, criticizing and blaming - while respecting the personal integrity of everyone involved. Jesper Juul shows how to use personal language and thereby develop relationships built on equal dignity. Ultimately, this book helps adults become more