interconnected company. Broadly speaking, the business issues presented could apply to any department. However, this Journal is written with the techno- savvy person's perspective in mind. It's designed to rescue those who often blow a critical opportunity to build trust. The ideas shared will save technologists from suffering unnecessary business and personal tension. How will EXPECT Leadership in Technology help your company? The people dynamics are paramount. That's where a magnitude of daily friction takes place for a technologist. And every technical professional is uniquely placed to demonstrate positive influence (i.e. leadership) in their current role. This Journal was created to be relevant and practical with ideas you can use today to enhance teamwork and inspire trust. Three Recent Examples: In each instance, the IT folks were not malicious people who set out to harm their companies or departments. Their technical skills were world-class. Unfortunately, they did not have the people skills to navigate the business terrain and discuss solutions in a manner that built trust and collaboration. Consider the Chief Information Officer who invested his $250,000 training budget in technical certifications for his employees. Unfortunately, he lost his job because his "IT Experts" were short with the CEO. Consider the VP of Merchandising at a major sporting goods retailer who began to ask cloud based providers to develop her E-commerce solutions because her internal technology team made her feel like a "nag." Other departments soon followed her lead. Consider the Technologists who threatened to walk off the job if their employer stopped developing proprietary applications. Arrogant team members were replaced. The new staff tweaks widely-supported products. The company is healthier and less vulnerable. A Simple Model for Success This Leadership Journal introduces a five-step model known as "Expect, Understand and Own the Positive Future!" This model streamlines human interaction. Linear thinkers like cyber security specialists, application engineers and project managers will experience more predictable outcomes. Greater predictability in difficult people challenges make this model ideal for technical minds. And most importantly, it builds TRUST between the involved parties!