were selected from among 143 submissions from 32 countries in the following four areas: Enterprise Database Applications, Artificial Intelligence Applications and Decision Support Systems, Systems Analysis and Specification, and Internet and Electronic Commerce. Every paper had at least two reVIewers drawn from 10 countries. The papers included in this book were recommended by the reviewers. On behalf of the conference organising committee we would like to thank all the members of the Programme Committee for their work in reviewing and selecting the papers that appear in this volume. We would also like to thank all the authors who have submitted their papers to this conference, and would like to apologise to the authors that we were unable to include and wish them success next year.