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eng
Will Guidara
Unreasonable Hospitality
The Remarkable Power of Giving People More Than They Expect
Penguin LLC US
2022
Gebunden
288 Seiten
21,50
€
Auf Lager
Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-si…
Stephan Kippes
Professionelles Immobilienmarketing
Marketing-Handbuch für Makler, Bauträger, Projektentwickler und Immobilienverwalter
Vahlen Franz GmbH
2020
Gebunden
95,00
€
Auf Lager
Vorteile Zum Werk Immobilienunternehmen stehen derzeit vielfach unter Druck: der Wettbewerb ist vielerorts stark, speziell in den Großstädten wird di…
eng
Peter Fader
Customer Centricity
Focus on the Right Customers for Strategic Advantage
MNG University Presses
2020
Taschenbuch
17,50
€
Auf Lager
A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, …
eng
Lou Downe
Good Services
Decoding the Mystery of what Makes a Good Service
BIS Publishers bv
2020
Taschenbuch
192 Seiten
23,99
€
Auf Lager
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is t…
eng
Sayaka Murata
Convenience Store Woman
A Novel
Ingram Publisher Services
2019
Taschenbuch
176 Seiten
16,50
€
Etwa 7 Tage
Keiko Furukura had always been considered a strange child, and her parents always worried how she would get on in the real world, so when she takes o…
eng
Nir Eyal / Ryan Hoover
Hooked
How to Build Habit-Forming Products
Penguin Books Ltd (UK)
2014
Gebunden
19,00
€
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**Nir Eyal** spent years in the video gaming and advertising industries where he learned, applied, and at times rejected, techniques described in _Ho…
eng
Tony Hsieh
Delivering Happiness
A Path to Profits, Passion and Purpose
Hachette Book Group USA
2012
Taschenbuch
10,00
€
Auf Lager
·Pay brand-new employees $2,000 to quit ·Make customer service the responsibility of the entire company-not just a department ·Focus on company cultu…
eng
Matthew Dixon / Brent Adamson
The Challenger Sale
Taking Control of the Customer Conversation
Penguin LLC US
2011
Gebunden
240 Seiten
32,00
€
Auf Lager
**What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The …
eng
Gary Vaynerchuk
Thank You Economy
Harper Collins Publ. USA
2011
Gebunden
18,50
€
In Kürze
> If this were 1923, this book would have been called "Why Radio Is Going to > Change the Game" . . . > > If it were 1995, it would be "Why Amazon Is…
eng
Roger Fisher / William Ury
Getting Past No
Negotiating with Difficult People
Random House UK Ltd
1992
Taschenbuch
161 Seiten
14,00
€
Auf Lager
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate …