This book contains the refereed proceedings of the 16th International Conference on Business Process Modeling, Development and Support, BPMDS 2015, and the 20th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2015, held together with the 27th International Conference on Advanced Information Systems Engineering (CAiSE 2015) in Stockholm, Sweden, in June 2015. The 17 full papers accepted for BPMDS were selected from 43 submissions and cover a wide spectrum of issues related to business process development, modeling, and support. They are grouped into topical sections on enabling value creation, human-centric paradigms, mining for processes, declarative approaches, understanding and sharing, quality and security