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Bergh, Joachim van den / Viaene, Stijn et al. Transforming Through Processes - Leading Voices on BPM, People and Technology. Springer International Publishing, 2014.
eng

Joachim van den Bergh / Stijn Viaene / Sara Thijs

Transforming Through Processes

Leading Voices on BPM, People and Technology
  • Springer International Publishing
  • 2014
  • Taschenbuch
  • 68 Seiten
  • ISBN 9783319039367

This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds potential for both practice and research.

in Kürze