Fast track route to understanding and managing human behaviour in organizations Covers the key areas of OB, from understanding individual and group behaviour patterns and attitudes to work to building successful organizations and improving your personal effectiveness in the workplace Examples and lessons from some of the world's most successful businesses, including Tesco, Sears, Sundaram-Clayton and The Natural Step, and ideas from the smartest thinkers including Charles Handy, Jack Wood, Edgar Schein and Shoshana Zuboff Includes a glossary of key concepts and a comprehensive resources guide