Communication at work just got easier You are just seven steps away from being a more confident communicator. Imagine being able to communicate more effectively with those around you, eliminating uncertainty and building a reputation for clarity of thought and expression. Now you can. Business Communication In A Week is a simple and straightforward guide to confident communication, giving you everything you really need to know in just seven short chapters. From face-to-face and phone communication to letter, email and websites, it helps you focus on your audience, your message and the response you want your communication to lead to. You'll also find exercises to help