Park, Jinkyun. The Complexity of Proceduralized Tasks. Springer, 2012.
eng

Jinkyun Park

The Complexity of Proceduralized Tasks

  • Springer
  • 2012
  • Taschenbuch
  • 216 Seiten
  • ISBN 9781447125129

We think we have scientific knowledge when we know the cause. (Aristotle, Posterior Analytics Book II, Part 11) About 12 years ago, when I was a graduate student, many people were concerned about my Ph. D. topic ¿ investigating the effect of the complexity of procedu- lized tasks on the performance of human operators working in nuclear power plants. Although they agreed with the fact that procedures (especially emergency operating procedures) play a crucial role in securing the safety of nuclear power plants, it was amazing that most of them pointed out a very similar issue: ¿I cannot understand why operating personnel see any difficulty (or

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complexity) in condu- ing procedures, because all that they have to do is to follow a simple IF-THEN- ELSE rule as written. ¿ Actually, this issue is closely related to one of the main questions I was recently asked, such as ¿Don¿t you think your work is too acad- ic to apply to actual procedures?¿ or ¿I guess we don¿t need to consider the c- plexity of procedures, because we can develop a good procedure using many pr- tical procedure writers¿ guidelines. Then what is the real contribution of your work?¿ I absolutely agree with the latter comment. Yes, we can develop a good pro- dure with the support of many practical and excellent guidelines.

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