If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, "Performance-Based Evaluation" . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real- world examples, this practical resource will help you to determine what to do and (just as important) what not to do. "Performance-Based Evaluation" contains a wealth of information including: Suggestions on how to measure both hard and soft skillsGuidance on measuring required and mandated programsIdeas for measuring elective training and employee relations programsProcedures for comparing different delivery systemsInformation on how to sample people and documentsTips