Progress in Tourism, Recreation and Hospitality Management Volume Five Edited by C. P. Cooper and A. Lockwood University of Surrey, UK This annual publication is a review of leading-edge research in tourism, recreation, hospitality management, hotel and catering, and related fields, with an emphasis on fields of rapid advance, international importance and major academic or professional concern. Now in its fifth volume, Progress has established itself as the leading guide to research trends in this rapidly developing field. The opportunity was taken to redesign the structure of Progress in Volume Four, and each volume now features substantive papers organised around two themes of key interest; in