and then move on to more advanced concepts using FAST to help their organizations survive and prosper in today's global economy. Topics include: * Problem-solving techniques * Function analysis * Function Analysis Systems Technique (FAST) * Dimensioning the FAST model * Attributes and the FAST model * Enabling innovation * From competency to capability Practical examples and case studies are provided throughout the book to assist the reader in applying the principles of FAST to their own organizations. Stimulating Innovation in Products and Services is based on the authors' many years of experience advising clients in a variety of industries, including oil and gas, aerospace, health care, and man-ufacturing. Its practical focus assists all engineers, scientists, and managers who want to foster innovation within their organizations. Extensive use of case studies makes this an ideal coursebook for MBA students.