The most comprehensive guide to facility management-revised and extensively updated for the 21st century From the moment it was first published, Facility Management became the ultimate reference for facility and design professionals who want to create a productive workplace that corresponds to the short- and long-term goals of their corporation. This Second Edition of the facility manager's bible provides complete, fully up-to-date information and guidance on the evolving facility management profession that will help facility professionals and their service providers meet and exceed these goals. Among this guidebook's outstanding features are its hands-on approach and the use of relevant exhibits including samples, policies, procedures, and forms. It provides practical guidance on a host of issues, including annual, long-range, and strategic planning; financial forecasting; real estate considerations; architectural and engineering planning and design; interior programming and space consideration;