You dont have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and thats the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industrys top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterdays dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!