resource for anyone concerned with performance related issues in the workplace. As the title indicates, the focus is on process versus programs. The reason is simple: off-the-shelf safety imposed from the top down does not meet the safety needs of most organizations. This fact has been abundantly demonstrated in facility after facility throughout the 1970s and 1980s. In genuinely meeting the need for continuous improvement in safety performance, the behavior-based approach presents many parallels with the quality improvement process. Both of these approaches use scientific methods to identify, measure, and provide feedback on upstream factors of excellence. In the case of the behavior-based approach to safety, these upstream factors are critical behaviors that are the leading indicators of safety performance in the organization, targeting areas of concern in advance of even first-aid incidents. For an in-depthtreatment of how to integrate behavioral and statistical methodologies, see the authors companion volume from Van Nostrand Reinhold: Employee-Driven Systems for Safe Behavior. In addition to presenting these parallels with quality. The Behavior-Based Safety Process also prov