BASED ON THE WILDLY POPULAR TED TALK WITH MORE THAN TEN MILLION VIEWS Take a moment to consider how many outcomes in your life may have been affected by poor communication skills. Could you have been offered that job you really wanted? Saved a relationship? How is it that we so often fail to say the right thing at the right time? Journalist Celeste Headlee has interviewed hundreds of people from all walks of life, and if there's one thing she's learned, it's that it's hard to overestimate the power of conversation. In We Need to Talk , she outlines the strategies that have made her a better conversationalist - and